All orders are shipped via USPS.
Orders are fulfilled Monday-Friday. Please allow 1-3 business days for your order to be prepared.
Please allow up to 5 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.
You will receive tracking information the day your order is shipped. Please allow 24 hours for you tracking information to update.
If you'd like your order expedited, please email firstname.lastname@example.org
*Preorders are 2-4 weeks.
*All international packages may require addition processing time.
*IAMKMONIQUE is not responsible for addition shipping and/or custom charges incurred by customer when importing goods.
*If package is returned to IAMKMONIQUE due to unpaid charges. We will not issue a refund and reshipment charges will apply.
IAMKMONIQUE offers returns for store credit ONLY ( NO REFUNDS NO EXCEPTIONS).
*Once orders are placed no changes or cancellations can be made. Customers must contact us within 7 days of receiving order to receive store credit. After the 7th day the item is considered final sale.
Returns must be received with 7 days of contacting us regarding a return/exchange.
*Please note: store credit based on return does not include shipping charges, unless the return was a result of I AM KMONIQUE’s error. Swimwear and Accessories are Final Sale. Please allow 7-10 business days for your return to be processed. Please email email@example.com to request to return.
*All sale or discounted items are FINAL SALE (NO EXCEPTIONS)
*All DIGITAL items are FINAL SALE (NO EXCEPTIONS)
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